Over the past fifteen years, the cloud has had a significant influence on the business world. As customers, the cloud has ingrained itself into our lives in ways that most people are unaware of at first. Businesses have been far more outspoken about the move as they are moving a ton of their infrastructure and data to the cloud. It’s good to note though that cloud-based services offer more convenient access to this technology.

Due to the previous observation made, these days, a lot of businesses only employ cloud-based services. One example is Babble, an IT support London company that London businesses have been using for years. They not only rely on the cloud, but they also assist clients in using it. They provided us with a rundown of some of the most beneficial cloud services that companies may use after we questioned them about it:

1. Acronis
2. Salesforce
3. Digital Ocean
4. Slack
5. Microsoft/Office 365

1. Acronis Cyber Protect – Comprehensive Cloud Security

Nowadays, there are only a few things more crucial for businesses than cybersecurity. Businesses require strong tools to maintain the safety and security of their workplaces since cyber threats are always evolving and developing. Acronis Cyber Protect is one such cloud-based solution that satisfies this need.

With its ability to combine several essential services into one cohesive product, Acronis CP is an extremely effective security solution that simplifies the management of cybersecurity for businesses. Among the main products that Acronis CPC offers are:

• Backup Services: For more than 20 platforms, Acronis provides full-image and file-level backup and recovery. With almost zero Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs), the solution is quite impressive.
• Antivirus & Antimalware: To help resist malware, ransomware, and zero-day assaults, Acronis offers cutting-edge features including AI-based behavioural detection.
• Endpoint Management: One feature of Cyber Protect is Acronis EDR (Endpoint Detection & Response), which offers endpoint management based on AI.

By using this cloud-based server, businesses may get rid of weak points in their defences, proactively prevent downtime, and stop a broad range of cyberattacks.

2. Salesforce Customer 360 – Customer Relationship Management

Customer relationship management is a very useful strategy that all businesses should be putting into practice in today’s increasingly competitive marketplaces, where enterprises need to leave a lasting impact on their clients. In our conversation with Babble, they emphasised this and confirmed that, in order to provide their managed IT services in London, they rely on CRM. They said that this helps to optimise the administration of their customers’ accounts, guaranteeing that they are receiving the finest services available (this is true across all industries).

Salesforce Customer 360 stands out as one of the most reliable CRM programs on the market right now. It also comes with other integrated solutions that businesses may use to improve customer service, transaction closing, and prospect identification. Among the main products in Customer 365 are:

• Marketing Cloud: This tool allows prospects to get tailored messages and alerts the sales team when prospects interact with advertisements or websites.
• Sales Cloud: Additionally, this tool offers sales teams a shared platform with AI-powered recommendations to maximise deal closure.
• Data Cloud: With the help of this tool, companies may combine consumer data from various sources to create comprehensive customer profiles.

3. Digital Ocean – Cloud Web Hosting

In addition to controlling the services that companies use, the cloud is also propelling the creation of unique products. Furthermore, businesses considering developing online platforms, apps, or websites might want to check out Digital Ocean.

For a variety of uses, Digital Ocean provides straightforward and affordable cloud hosting services. Additionally, businesses may anticipate 99.99% availability from the service due to the worldwide scattered network of data centres. Digital Ocean holds a strong focus on straightforward pricing models and committed customer service in order to especially meet the demands of startups and SMBs. Businesses will be able to accomplish a lot using DC, such as:

• Managed cloud hosting
• Kubernetes
• Serverless solutions
• Managed databases

4. Slack – Chat & Videoconferencing

Since working remotely and in hybrid environments is now the norm, all businesses require an efficient communication system. Slack is a freemium cloud-based service that mixes videoconferencing with instant messaging, making it a common alternative accessible to many types of business workplaces. It is a stand-alone solution that works with a large number of other business solutions, making it appropriate for many business types.

Slack helps businesses arrange conversations by department, team, or topic using its concept of “channels,” which is a permanent group chat room. Direct chatting and private groups are also offered. Slack users may make voice-only conversations as well as video calls, which are referred to as “huddles” on the site.

5. Microsoft/Office 365 – Productivity & Collaboration

Office and Microsoft 365 are very popular and well-known among many people, regardless of whether they are in business or not. This collection of tools and services are intended to help with general office work, productivity, and teamwork. Microsoft and Office 365 offer a variety of products and services such as:

• Office apps: OneNote, Word, Excel, and PowerPoint
• Microsoft Outlook & Exchange: For email services suitable for large businesses.
• Microsoft Teams: A platform for communication purposes.
• 3 Microsoft Outlook: Private cloud storage.
• Microsoft SharePoint:  Cloud file management for the entire business.

But as you can see, Microsoft 365 is intended to be an ecosystem of products that the typical office worker could want, not just one specific solution. Furthermore, Babble, who has been offering Microsoft 365 consultants to businesses for years, attested to the fact that the suite’s value for businesses of all types cannot be overstated. Additionally, based on their demands and size, businesses can choose from a variety of suites:

1. Microsoft 365 for Business: SMB-focused.
2. Microsoft 365 Enterprise & Office 365 Enterprise: Designed for large businesses.
3. Microsoft 365 Frontline: Designed for frontline employees over a range of different industries.

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